Legal Information

Privacy Notice

At Neenah Paper Inc., we are committed to protecting the privacy of our customers and the users of our site, and this Privacy Policy Statement sets out our policy on the gathering and use of information on this site.
 
There may be links from this site to other Web sites but please note that this Privacy Policy applies only to this site and not to Web sites of other companies or organizations to which this site is linked.
 
Although you are not required to register to access this site, you may be asked to provide us with personal information when you visit certain sections of the site.

The Information We Collect

Neenah Paper Inc. gathers consumer information at several different points on this site.

Contact Us E-mail Form

Consumers can use the Contact Us e-mail form to send an e-mail message to our customer service center. The personally identifiable information we require on the form is your name, e-mail address, city, state, zip code and country. This information is used to respond to you. If you choose to receive additional information from us, we will use your contact information to send additional materials to you. You can request to be removed from our mailing list at any time. Please see the “Choice/Opt-out” section below for more information.

Contest Entries

From time to time, we may offer online entries into contests or sweepstakes. The information collected from the entry will only be used for the purpose of conducting the contest or sweepstakes (such as to notify winners). If you choose to receive additional information from us as part of the entry form, we will use your contact information to send additional materials to you. You can request to be removed from our mailing list at any time. Please see the “Choice/Opt-out” section below for more information.

Server Log Information

We log IP addresses to analyze trends, administer the site, track patterns of page views, and gather broad demographic information, such as browser type, for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies

Neenah Paper Inc., in common with many Web site operators, may use standard technology called cookies on this site. Cookies are small data files that are downloaded onto your computer when you visit a particular Web site. You can disable cookies by turning them off in your browser, however, some areas of this site may not function properly if you do so.

Disclosure of Information

Neenah Paper Inc. will not disclose personal identifiable information that you provide on this site to any third parties other than to a Neenah Paper Inc. agent, except: i) when given permission by you to share the information or ii) to comply with valid legal requirements such as law, regulation, warrant, subpoena or court order.

Our Commitment to Data Security

This site incorporates appropriate safeguards using industry standard technology to heighten the security, accuracy and privacy of any personal information we have collected and we have put in place reasonable precautions to protect information from loss and misuse. Our security and privacy policies are periodically reviewed and enhanced as required.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Web site from those we actually know are under 13 years old, and no part of our Web site is structured to attract anyone under 13 years old.

Choice/Opt-out

When we ask for information from you, you are given the opportunity to ‘opt-in’ to receive additional information, such as site announcements, promotional information, product sampling opportunities and research requests from us. Users who no longer wish to receive these communications may stop receiving them by following the Unsubscribe instructions included in any communication. 

Policy Change

If we alter our privacy policy, any changes will be posted on this page of our site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current privacy policy.
 
We appreciate your interest and hope that you enjoy visiting the site.

Security During Checkout

Neenah Paper does not keep a copy of your credit card number with your registered account. Whether ordering on the Internet or by phone, you will need to provide us with your credit card number or account information each time. Though it may be a minor inconvenience, we believe this provides you with an important added level of security.

If you are still unsure about ordering online, you may place your order by phone by calling Neenah Paper at 855-296-4021 (Monday through Friday, 7:30 a.m. to 5:30 p.m. Central Time).

If you have any questions about our Security Policy, you can contact us via our 'Speak With Us' page, via phone at 855-296-4021 or write us at:

Neenah Paper Internet Customer Service
P.O. Box 211
Neenah, WI 54957-0211

Conditions of Use

IMPORTANT! PLEASE READ THIS LEGAL STATEMENT CAREFULLY BEFORE USING THIS SITE.

Your use of this site and the information available on this site is subject to the following terms and conditions:

Ownership

This site is owned, operated and maintained by NEENAH PAPER INC. and has been created for your information, education, entertainment and communication. This site and all perceptible components hereof, including without limitation text, images and audio, are copyrighted by Neenah Paper Inc.

Restrictions on Use

This site is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit or modify in any way all or any part of this site.

Trademark Notice

All names, logos and trademarks are the property of Neenah Paper Inc. and you may not use any of such materials for any purpose without the express written agreement of Neenah Paper Inc.

CRANE’S, CRANE’S CREST, CRANE’S BOND, CRANE’S LETTRA are ® Registered Trademarks of Crane & Company

Exact® is a Registered Trademark of Wausau Paper Mills, LLC.

Unsolicited Ideas

Neenah Paper Inc. is eager to receive your comments and answer your questions about our products and our company. However, we are not seeking, nor can we accept, unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products. By adhering to this policy, we hope to avoid subsequent misunderstandings among members of the public who submit comments or ideas relating to products or concepts developed by Neenah Paper Inc.’s employees.

Employment

Should you become employed with Neenah Paper Inc., none of the materials provided in this site constitute or should be considered part or all of an employment contract. Further, the representations made do not constitute guarantees or obligations on the part of Neenah Paper Inc., which maintains an at-will relationship with its employees.

Disclosure and Use of Your Communications

Postings to this site and electronic mail delivered to Neenah Paper Inc. are not confidential and Neenah Paper Inc. shall not be liable for any use or disclosure thereof. All communications and other materials (including, without limitation, unsolicited ideas, suggestions or materials) you send to this site or to Neenah Paper Inc. by electronic mail are, and shall remain, the sole and exclusive property of Neenah Paper Inc. and may be used by Neenah Paper Inc. for any purpose whatsoever, commercial or otherwise, without compensation.

If you are utilizing this site as a means of providing information to Neenah Paper Inc. in furtherance of a vendor-vendee relationship, you represent and warrant that the raw material specifications and all other information which you provide is accurate and complete and that you shall promptly notify us whenever there is a modification or other change in any such information.

Jurisdiction

The products referred to in this site are available in the United States and may not be available in your country. This site is controlled and operated by Neenah Paper Inc. from the United States and Neenah Paper Inc. makes no representation that the information and materials in this site, including without limitation the information and other materials promoting the products identified herein, are appropriate or available for use in other locations. Also, some software from this site may be subject to export controls imposed by the United States Government and may not be downloaded or otherwise exported or re-exported into (or to a national or resident of) any country to which the U.S. has placed an embargo. If you download or use the software, you represent and warrant that you are not located in, or under the control of, or a national of any such country or on any such list.

DISCLAIMER OF WARRANTIES

NEENAH PAPER INC. MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT (TEXT AND IMAGES) OF THIS SITE. TO THE EXTENT PERMISSIBLE BY LAW, NEENAH PAPER INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, NEENAH PAPER INC. DOES NOT WARRANT THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF COMPUTER "VIRUSES."

Limitation of Liability

Neenah Paper Inc. shall not be liable for damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, this site or your use of, or reliance upon, this site or the content hereof. In addition, Neenah Paper Inc. has no duty to update this site or the content hereof and Neenah Paper Inc. shall not be liable for any failure to update such information. Further, Neenah Paper Inc. is neither responsible nor liable for your use of other Web sites which you may access via certain links within this site. These links and other "resources" referenced on this site are provided merely as a public service to users of the World Wide Web and inclusion in our site does not constitute an endorsement by or affiliation with Neenah Paper Inc.

Other

Neenah Paper Inc., in its sole discretion, reserves the right to (1) change this Legal Statement, (2) monitor and remove postings, and (3) discontinue site availability at any time without notice. If any term, condition, or provision of this Legal Statement is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby. This Legal Statement constitutes the entire agreement between you and Neenah Paper Inc. relating to the subject matter herein.

By using this site, you are acknowledging your consent to the foregoing terms and conditions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.